--- description: Review of HoduCC Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HoduCC | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [HoduCC](/software/95921/hoducc) # HoduCC Canonical: https://www.softwareadvice.com.au/software/95921/hoducc Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/95921/hoducc?page=2) > Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rules, and IVR menus to creating personalized reports and dashboards, our software provides the flexibility to align with your business processes seamlessly. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency. HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module. Introducing our advanced HoduCC contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. One of the key strengths of our software lies in its effective use of data throughout the customer journey. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency. > > Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 95 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: HoduSoft - **Location**: Ahmedabad, India - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - API - Activity Dashboard - Activity Tracking - Agent Interface - Alerts/Escalation - Alerts/Notifications - Answering Machine Detection - Archiving & Retention - Auto-Dialer - Automated Routing - Automatic Call Distribution - Automatic Outbound Dialer - Blended Call Center - CRM - Call Center Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording ## Integrations (6 total) - Bird - Freshdesk - Salesforce Platform - Twilio - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software) - [Telemarketing Software](https://www.softwareadvice.com.au/directory/4239/telemarketing/software) - [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software) - [Auto Dialer Software](https://www.softwareadvice.com.au/directory/1564/auto-dialer/software) - [Automatic Call Distribution Software](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software) ## Alternatives 1. 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[XCALLY](https://www.softwareadvice.com.au/software/163156/xcally) — 4.8/5 (130 reviews) ## Reviews ### "Excellent Solution for CC" — 4.0/5 > **Adolfo** | *20 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Integration with various digital channels and intelligent bots, excellent predictive dialer for voice, manage campaing for channel SMS, Whatsapp. Excellent interface for agent, and clear voice with webrtc. > > **Cons**: More APIs for integration, Casic IVR, more reports, and is not possible export data, more documentation > > easy for integration any channel voice, email, Whatsapp, webchat, for agents from one screen manage different interaction, good basic crm Is Multitenant, integration with google, microsoft for login user, and easy integration with SSO, integration with salesforce ----- ### "The best call solution so far" — 5.0/5 > **Ayodeji** | *21 February 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: I appreciate HoduCC's efficient call routing, real-time reporting, Zoho CRM integration, and user-friendly interface, which enhance customer service operations and team productivity. > > **Cons**: HoduCC could improve in areas like occasional system lags, system responsiveness, and customization to make navigation more intuitive. > > My overall experience with HoduCC has been positive, as it provides efficient call management, real-time analytics, and seamless CRM integration, which enhance customer service operations at Koolboks. ----- ### "HoduCC Omnichannel Contact Center Platform" — 5.0/5 > **Andy** | *4 February 2026* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: HoduCC is very scalable, modern UI, with strong Omni channel capabilities. The software is constantly improving and adding valuable features and functionality. Sales The sales and support teams as well as Executives are very responsive and helpful > > **Cons**: The predictive dialer currently does not have North American SIT tone detection which would be a good enhancement. > > Fantastic Omnichannel Contact Center platform with AI, functionality for modern contact centers and continuous feature enhancements. ----- ### "Best and Stable Omnichannel Solution" — 5.0/5 > **Mandip** | *30 April 2024* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: Available functions and features work very well, you did not need support help for months. Before Hodu cc we used a product in which was issue with reports and function were not working properly which impacted our business a lot. > > **Cons**: We have incoming traffic mostly and for that few features need a popup for incoming calls and the call will be picked with a keyboard shortcut and Hoducc team promised that he would provide it in the upcoming versions. > > We are happy with Hoducc as it provided all the features we wanted that time when we moved to Hoducc. Reporting, monitoring, recording, configuration, and stability of solution. Now requested to add more features in the solution and their R \& D is working on that hope we add that soon in our solution. ----- ### "Feedback from the Callcenter floor" — 4.0/5 > **Kevin** | *22 May 2024* | Airlines/Aviation | Recommendation rating: 9.0/10 > > **Pros**: - Reporting is good - call time and audio - access to backend data is good and - clear voice communication > > **Cons**: Still using No much down time so no comments > > Have good feed back from head of contact center and users ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/95921/hoducc?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/95921/hoducc) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data