4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

About Mirro

Mirro helps leaders better understand their teams and let colleagues grow alongside each other, building positive and ever-evolving team journeys. The platform comes with an activity feed, which allows users to view project updates and share thoughts with teams. Performance check-ins functionality in Mirro enables managers to provide feedback or recognition to employees and track goals for multiple projects. It offers a host of features, such as onboarding management, automated review reminders, an employee database, role-based permissions, document management, performance journaling, and more. Additionally, administrators can create objectives, assign deadlines and track completion status in real-time. Mirro allows users to gain insight into employee retention rates, attritions, and capacity schedules via analytics. It supports integration with Zapier and various other third-party applications. It is available on monthly subscriptions and support is provided via phone, email, and other online measures.
Mirro Software - Performance Check-In
Mirro Software - OKR
Mirro Software - Kudos
Mirro Software - Feedback
Mirro Software - People Insights
Mirro video
Mirro Software - Performance Check-In - thumbnail
Mirro Software - OKR - thumbnail
Mirro Software - Kudos - thumbnail
Mirro Software - Feedback - thumbnail
Mirro Software - People Insights - thumbnail

Mirro pricing

Mirro does not have a free version but does offer a free trial. Mirro paid version starts at EUR 6.50/month.

Starting Price:
EUR 6.50/month
Free Version:
No
Free trial:
Yes

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Mirro Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 149 View all reviews
Ana
Ana
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/02/2020

One stop shop for people management: light, intuitive, engaging

Pros

Covers performance management impeccably: besides OKRs and formal performance evaluations, you get to give timely and meaningful feedback to colleagues and formally recognize contributions to work environment, culture, team spirit, as well as business results.

Peer to peer, manager to individual contributor, top-down, bottom-up: it greatly facilitates open communication and allows for incremental and constant improvements to work done.

Dashboard makes it impossible to forget milestones such as quarterly reviews, birthdays, company anniversaries. User experience is friendly, new hires can on-board themselves in no time.

In terms of HR Admin work, Mirro has saved a ton of time and countless Excel files have happily been deleted for good: timesheets, contracts, employment documents, leave planning, replacement policies...

The Customer Service team is highly responsive and will help with any request in no time.

Cons

Being one of the early adopters, I would've loved to see this product go to market sooner.

Response from Zitec

Hi Ana!
Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Replied 04/06/2021
Marcela
Marcela
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2023

Handy and helpfull...great tool for users and admins

Time saving and efficiency in providing the right feedbacks. Giving the chance to everybody to express their thanks and appreciation, via Kudos, towards their colleagues is a great plus and deffinetely a motivating tool. I really love all the features...and really hope we get to use it 100% in the near future.

Pros

It was a great asset to our company. After the first presentation I really loved the openness to solve any situation adapted to our profile. The fact that you see a company so flexible and willing to adapt to our needs was a big plus. The platform covers mostly everything related to personnel management for our head quarters and also for the other subsidiaries, which is so great for us. We are a big team...all togheter on Mirro, no matter what country we work from.

Cons

We had some aspects that needed improvement in the begining ...but they were solved very quickly.

Alexandru
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 20/05/2021

Pretty good but still needs some work

I think it's definetly an upgrade over previous systems we've used in our company and I actually like it.

Pros

It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.

Cons

It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.

Response from Zitec

Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at [email protected]. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager"

Replied 03/06/2021
iuliana
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 19/03/2024

Overall UX flow

My overall experience with Mirro has been great so far. I'm in love with the activity feed and it makes the colleagues interact and engage a lot which is amazing. Huge fan of the gifs and emoji reactions

Pros

Feedback requests and giving feedback. The flow is really intuitive and easy to complete.

Cons

PTO/Holidays section. The top section for some reason is not clear enough. Too many cards with numbers and they are not clear from the first glance. I still need to read each one of them to get to " how many days do I have left in this year"

Loredana
  • Industry: Public Relations & Communications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2023

You rock!

Pros

Performance management and reports, and also I love the relationship with the supplier

Cons

Rigidity for vacay types, and I don't like that it doesn't have recruitment support. Also Mirro didn't cover ITM mandatory stuff like attendance sheet.

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