Operto Teams

Pros

VR Solved my scheduling team problems immediately provided the organization I needed for each member of my cleaning team to function optimally without me having to physically text and tell them where to be and what to do each time. It gives me the ability to make my cleaning department run like a well oiled machine without me having to push them every step of the way. Now they go and clean and take care of things on their own.

Cons

I can't really say I have a least like of anything thus far using this software. I have been very pleased with it. Maybe the only thing I would love to have in addition is an Inventory list for each unit and a way to keep up with the supplies inventory for each unit... alerting the staff and admins when certain supplies are getting low and need to be repurchased.

Alternatives Considered

Reasons for Switching to Operto Teams

Pros

Very well-functioning web app, individual checklists, task evaluations

Cons

You cannot automatically assign a task to another person if the first person rejects the job. Therefore only semi-automatic and not fully automatic task distribution

Pros

I like this software because currently the property that we service has different Islands and it is easy to decipher through which hoe is on what island.

Cons

The fact that it is not as user friendly, however once in the system and you find your flow it becomes easier to use.

Pros

There are too many positives to list them all:

The biggest thing that stands our for us is the fantastic customer service and onboarding training/support. The experience working with the VR Scheduler team has been the best software experience we have had.

Automated scheduling of cleaning and maintenance that is smart enough to move tasks when reservations come in.

Drag/drop to move a scheduled task, but smart enough not to allow any missed cleanings.

Ability to assign tasks to specific employees and to see the approximate time the jobs will take.

Employee start/stop on jobs for tracking payroll as well as how long a job takes.

Piece pay tracking for non-hourly employees

Linen packing lists

Ability to assign check lists to tasks and for employees to report issues with photos that can then be made into tasks and assigned for completion.

Ability to assign multiple employees or teams to the same tasks.

Cons

The learning curve would be very steep if you attempted to use VR Scheduler without any onboarding training. It could be a little more user friendly out of the box, but honestly, if you do the training, it's pretty easy to catch on, and the people at VR Scheduler are always there to help - always willing to do more training.

Alternatives Considered

Reasons for Switching to Operto Teams

Pros

Integration was super easy!! Set up was time consuming but not difficult!

Auto- generates and pulls in real time from Res Software. Auto Assigns all staff requiring minimal adjustment. Ability to see schedule days, weeks, months in advance. Easy adjustment for call off's , cancellations. Less time & energy required to manage 40 field staff and 200 homes.

Cons

I would like to see some improvement in the notifications. The Issues section streamlined. It is not very user friendly, time exhaustive and duplicate issues. I'd like to someday see a communication aspect-Direct Messaging to field staff and entire team.

Alternatives Considered

Reasons for Choosing Operto Teams

Reasons for Switching to Operto Teams