About ShipStation
ShipStation pricing
ShipStation does not have a free version but does offer a free trial. ShipStation paid version starts at USD 9.99/month.
Alternatives to ShipStation
ShipStation Reviews
Feature rating
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ShipStation Is the Best e-Commerce Shipping Tool!
ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The
Pros
It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.
Cons
I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.
Alternatives Considered
BigCommerceReasons for Choosing ShipStation
Stamps.com is also a mandatory subscription to utilize USPS postage. So technically I am still using it but I use it through ShipStation. Previously, I was just using Stamps.com by itself but was unable to connect accounts and get the amazing discounts that ShipStation provides me now.Switched From
Stamps.comReasons for Switching to ShipStation
BigCommerce SUCKS. I used BigCommerce and set up an entire store only to find out that it is the worst service. It was terrible and I am so happy I made the switch to ShipStation from BigCommerce. BigCommerce is expensive and locked me into a platform that I didn't want to use. I had to completely redesign everything and wasn't able to use the shipping platform because it was just hard to navigate and poorly designed.- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
ShipStation Provides Everything Needed
ShipStation makes online order fulfillment easy. It imports all of your order and customer information into the software from most online selling platforms. It pulls the shipping information so all you have to do is confirm and ship. It is easy to customize your settings such as packing slips and messages to buyers. I love how it sends the tracking number back to the appropriate platform so that I don’t have to do that manually. The shipping prices are low and all shipping options are available. I highly recommend using this for order fulfillment.
Pros
I like how all shipping services are available and easy to apply. Everything is easy to understand and operate. The software communicates with most selling platforms and keeps updated inventory.
Cons
I would like the pricing to be based on volume not number of platforms.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Aweful scam Stay away.
Horrible
Pros
Nothing except international shipping less
Cons
Horrible customer service. They don’t answer phone. Website terribly confusing and difficult to use on IPhone The free trial is a lure as you must give a credit card .Sales rep didn’t mention you must cancel on their website which is difficult and requires multiple steps. Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged. There notifications go to spam . They quoted the wrong charges and didn’t mention u don’t get a tracking number so if you do business on EBay you’ll be dinged.They lie to avoid responsibility for their shortcomings ie 90 day free cancel period… they didn’t honor claiming I used their service after the 90 days.. bold faced lie. STAY AWAY
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Used this program for years
Pros
Once you get all of your rules set up it doesn't require much additional work
Cons
Customer service isn't always easy to get
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great easy to use software
Great so far, I used many different software and this one offered the best rates and the easiest to use platform.
Pros
It is super easy to implement, it has a lot of features to make your job faster and it has good customer support if you have a bit of patience.
Cons
I don't like that I can not put insurance into auto re charge for more than $100.00
