---
description: Review of TeamViewer ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: TeamViewer ONE | Reviews, Pricing & Demos - SoftwareAdvice AU
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# TeamViewer ONE

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> TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations.&#10;&#10;The platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications.&#10;&#10;TeamViewer is a cloud-based platform with cross-platform compatibility for desktops, mobile devices, IoT devices, and headless systems. It uses artificial intelligence to automate IT tasks, streamline support processes, and provide insights into endpoint performance, applications, operating systems, security, and networking. The platform can be accessed through a web application, Management Console, or client software. It offers different product tiers, including TeamViewer Remote for IT access and support, TeamViewer Tensor for enterprise operations, TeamViewer DEX for endpoint management, and TeamViewer ONE as a unified platform combining all capabilities.
> 
> Verdict: Rated **4.6/5** by 11626 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 11626 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamViewer
- **Founded**: 2005

## Commercial Context

- **Starting Price**: USD 24.90
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually)&#10;BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually)&#10;PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually)&#10;CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize and 207 more

## Features

- AI Copilot
- AI Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Asset Discovery
- Asset Tracking
- Assignment Management
- Audio Calls
- Audit Trail
- Authentication

## Integrations (22 total)

- AnyDesk
- Dynamics 365 Business Central
- Freshdesk
- Google Meet
- IBM Security MaaS360
- Ivanti Neurons for MDM
- Jira
- Microsoft Azure
- Microsoft Enterprise Mobility + Security
- Microsoft Intune
- Microsoft Outlook
- Microsoft Teams
- NinjaOne
- Okta
- Salesforce Sales Cloud

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software)

## Related Categories

- [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software)
- [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software)
- [Endpoint Protection Software](https://www.softwareadvice.com.au/directory/4777/endpoint-protection-software/software)
- [MSP Software](https://www.softwareadvice.com.au/directory/4553/msp/software)
- [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software)

## Alternatives

1. [Zoho Assist](https://www.softwareadvice.com.au/software/392373/zoho-assist) — 4.7/5 (1402 reviews)
2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24100 reviews)
3. [Supremo Remote Desktop](https://www.softwareadvice.com.au/software/100976/supremo) — 4.7/5 (447 reviews)
4. [ISL Light](https://www.softwareadvice.com.au/software/71943/isl-online) — 4.7/5 (779 reviews)
5. [ScreenConnect](https://www.softwareadvice.com.au/software/390169/ScreenConnect) — 4.7/5 (1895 reviews)

## Reviews

### "Great app for remote acces" — 5.0/5

> **Petrica** | *20 March 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like the stability of the connection, i don't have Any problems with disconections or interruptions.
> 
> **Cons**: sometimes it takes too long to show me the connetion code that i need to send someone to Connect to my computer.
> 
> I like all the new feature that were added in the mean time, the stability connection and the user interface.

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### "Makes Remote Support Simple and Efficient" — 5.0/5

> **Ashutosh** | *5 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use — even non-technical users can follow the connection steps.&#10;&#10;Stable and fast remote sessions — works smoothly even on average internet connections.&#10;&#10;Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly.&#10;&#10;Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful.&#10;&#10;Strong security — two-factor authentication and session logs provide good peace of mind
> 
> **Cons**: Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.
> 
> Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it.

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### "A good program for remote acces on almost any platform" — 5.0/5

> **Miguel** | *27 October 2023* | Information Services | Recommendation rating: 9.0/10
> 
> **Pros**: Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control.
> 
> **Cons**: The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least.
> 
> The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free.

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### "A Practical Look at TeamViewer’s Strengths and Shortcomings." — 5.0/5

> **Lucas** | *16 March 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: TeamViewer’s biggest strength is how effortless and reliable remote access feels, especially when connecting across different devices and operating systems without any complicated setup. Its smooth performance, even on slower networks, makes it easy to troubleshoot issues or collaborate in real time, and features like file transfer, multi‑monitor support, and session recording add a lot of practical value. I also appreciated the strong focus on security, with encryption and access controls that make remote sessions feel safe and trustworthy. The overall experience is streamlined, intuitive, and dependable, which makes it a standout tool for both personal and professional use.
> 
> **Cons**: TeamViewer’s main drawbacks come from its pricing model, which can feel steep for individuals or small teams and sometimes triggers false commercial‑use warnings that interrupt sessions. The interface, while generally clean, can feel cluttered with secondary features, making simple tasks take longer than expected. Performance can also vary when connecting to older devices or unstable networks, and occasional connection restrictions—like cooldown periods after long sessions—can be frustrating when you’re trying to work quickly. What part of your overall experience would you like to describe next?
> 
> My overall experience with TeamViewer has been consistently strong, mainly because it delivers dependable, secure remote access with very little friction, whether connecting across operating systems or helping someone troubleshoot from afar. Its performance is smooth in most situations, and features like file transfer, multi‑monitor support, and session recording make it feel like a complete remote‑work toolkit rather than just a screen‑sharing app. At the same time, the platform isn’t without frustrations: pricing can feel high, the interface occasionally feels cluttered, and false commercial‑use flags can interrupt work at inconvenient moments. Even so, once everything is running, TeamViewer proves to be a reliable, versatile solution that makes remote support and collaboration straightforward.

-----

### "Teamviewer: An essential for your toolkit." — 5.0/5

> **Cecilia** | *1 December 2025* | Security & Investigations | Recommendation rating: 10.0/10
> 
> **Pros**: Teamviewer is an absolute essential for me.   It is the most helpful business solution we have and our customer service depends on it.
> 
> **Cons**: There has only been one instance where I did not have what I needed within Teamviewer.  It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers.  In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours.
> 
> It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/teamviewer-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/99131/teamviewer> |
| en-GB | <https://www.softwareadvice.co.uk/software/99131/teamviewer> |
| en-IE | <https://www.softwareadvice.ie/software/99131/teamviewer> |
| en-NZ | <https://www.softwareadvice.co.nz/software/99131/teamviewer> |
| fr | <https://www.softwareadvice.fr/software/99131/teamviewer> |

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