TeamViewer Remote

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About TeamViewer Remote

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices. The solution uses cloud-based technologies to collaborate in real-time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.
TeamViewer Remote Software - Connect to devices and provide remote support effortlessly.
TeamViewer Remote Software - All your devices, just a few clicks away.
TeamViewer Remote Software - Monitor and manage your devices proactively.
TeamViewer Remote Software - Gain visibility into your IT by tracking your assets.
TeamViewer Remote video
TeamViewer Remote Software - Connect to devices and provide remote support effortlessly. - thumbnail
TeamViewer Remote Software - All your devices, just a few clicks away. - thumbnail
TeamViewer Remote Software - Monitor and manage your devices proactively. - thumbnail
TeamViewer Remote Software - Gain visibility into your IT by tracking your assets. - thumbnail

TeamViewer Remote pricing

TeamViewer Remote has a free version and offers a free trial. TeamViewer Remote paid version starts at USD 298.80/year.

Starting Price:
USD 298.80/year
Free Version:
Yes
Free trial:
Yes

Alternatives to TeamViewer Remote

TeamViewer Remote Reviews

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.6
Customer Support
4.3
5 reviews of 11,434 View all reviews
Vincent
Vincent
  • Industry: Security & Investigations
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 18/10/2022

Remote assistance, No limits!

TeamViewer is a great choice for IT professionals, mainly in the service delivery and support fields. I do not see myself looking at other remote tools in the near future.

Pros

I have not had any issues with installation on all the devices we set up. Easy to connect to remote machines as long as the internet is stable. You can have multiple containers for multiple branches and the file transfer is seamless.

Cons

I do not like the fact that there are times you cannot connect to a device two versions before the control machine. Some servers with legacy software cannot be upgraded and you will have to drive into the office.

Response from TeamViewer

Hi Vincent,
We are really pleased to know you have chosen TeamViewer for your remote access solution!
Thank you for trusting TeamViewer as a powerful tool for helping you. TeamViewer is backward compatible but not upward compatible. This means that you can connect with your current version to devices that are running the same version as yours or older versions.
Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in TeamViewer Community!
Best,
Ying/TeamViewer

Replied 15/12/2022
Abayomi
Abayomi
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/04/2023

TeamViewer Meeting Review: Streamline Communication and Collaboration with Video Conferencing.

It has helped me a lot in my field, in giving remotely giving support to field engineers. It has assisted us to resolve technical issues on time without a need to be physically present at the site. It also helped in conducting real time conference meeting with other engineers in the company.

Pros

The ability to conduct video conferences, remotely access and control devices, diagnose technical issues, and transfer files quickly and securely make TeamViewer Meeting a valuable tool for me as network engineer. This feature ensures that technical issues can be resolved quickly and efficiently, minimizing downtime and enhancing productivity.

Cons

One of the potential downsides of TeamViewer Meeting for me as a network engineer is the dependence on a stable and reliable internet connection for remote access and control. The product's pricing structure may not be affordable for small businesses or individual users.

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

The reasons I chose TeamViewer Meeting over Any Desk was first, TeamViewer Meeting has been in the market for a longer time and has established a reputation for its reliability, security, and performance. And, TeamViewer Meeting offers more advanced features such as remote printing, device access control, and real-time chat, which is useful for my work, which requires specific remote work requirements.
Marco
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 17/04/2024

A Powerful Remote Support and Control Features

Pros

Team communication is easy with this tool
It comes with great collaboration features
Remote support and control is easy

Cons

Handling remote access needs has been easy with TeamViewer Remote. No issues.

Michael
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 18/03/2024

Beware, not a company you want to do business with.

Pros

nothing to like at this point, n/a

Cons

Beware, not a company you want to do business with.

Kuben
Kuben
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2024

Teamviewer

I have had excellent experience with TeamViewer, easy to use, allows me smooth access to devices and price is worth it.

Pros

Easy to install, user friendly, smooth accessing of devices, quick file sharing and has secure connection

Cons

None. The application works well and fulfills my every need handle a support call

Alternatives Considered

AnyDesk

Reasons for Switching to TeamViewer Remote

Cheaper, more reliable a brand a started using since it was launched

Response from TeamViewer

Hello Kuben,
We are grateful for the great feedback and a perfect rating is given based on your TeamViewer journey!
There are lots of useful and powerful features of TeamViewer, you may check out our homepage (https://www.teamviewer.com/en/features/). Likewise, did you know that you may learn more about TeamViewer features and gain more knowledge in TeamViewer Community? Come on and visit us on TeamViewer Community (https://community.teamviewer.com/English/kb/english)
We hope you enjoy using TeamViewer all the time and look forward to seeing you in the community!
Have a great day!
Best,
Ying/TeamViewer

Replied 05/02/2024

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