--- description: Review of Matters.Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Matters.Cloud | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Case Management Software](/directory/984/case-management/software) > [Matters.Cloud](/software/99896/matterscloud) # Matters.Cloud Canonical: https://www.softwareadvice.com.au/software/99896/matterscloud > Matters.Cloud is a cloud-based legal matters management platform designed to provide businesses with the tools to manage new and existing clients, capture billable time, and collaborate with colleagues on tasks and deadlines. Matters.Cloud includes CRM tools, time calendars, legal matters tracking, a visual invoice editor, visual pipelines for new opportunities, and task lists with reminders. Matters.Cloud provides CRM tools such as custom data fields, a task creator, and text search to manage clients and capture key details such as contact information, existing matters, time and expenses. Legal professionals can create new matters and view an overview of all matters such as total hours allotted, total expenses, active tasks, total fees invoiced, client accounts, and open invoices. Professionals can utilize time editor tools to include key details such as activity, matter, description, and billable status when capturing time. Timekeepers can capture time on-the-go with Andriod and iOS mobile app. Matters.cloud integrates with third-party solutions such as Clearbit, Dropbox, MailChimp, and many more for extended functionality. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Cintelli - **Location**: Sidcup, UK - **Founded**: 2017 ## Commercial Context - **Starting Price**: USD 30.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: $25 USD per user per month, no minimum term. 25% discount for non-profit organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Croatian, Czech, Dutch, English, French, German, Hindi, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Ukrainian - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 200 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Billable Items Tracking - Billing & Invoicing - Billing Rate Management - CRM - Calendar Management - Case Management - Client Management - Conflict Management - Contact Management - Customizable Fields - Deadline Management - Document Generation - Document Management - Document Templates - Email Management ## Integrations (15 total) - AnyLaw - Breeze - DocMoto - Dropbox Business - FreeAgent - Gmail - Google Drive - Mailchimp - Microsoft Outlook - NetDocuments - OneDrive - Sage Accounting - Twitter/X - Webz.io - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Case Management Software](https://www.softwareadvice.com.au/directory/984/case-management/software) ## Related Categories - [Case Management Software](https://www.softwareadvice.com.au/directory/984/case-management/software) - [Legal Practice Management Software](https://www.softwareadvice.com.au/directory/3006/law-practice-management/software) ## Alternatives 1. 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Our company with ~20 employees had previously recorded and billed time in Excel spreadsheets, not only has matters.Cloud made recording time for users much simpler (as they can record on-the-go through mobile or via a browser), it has made the process of managing projects and opportunities infinitely quicker. Our company would previously dedicate one person to spend a whole day collating and formatting everyone's spreadsheets to create end of month reports, now with matters.Cloud this is a 5 minute job which anyone can do. We initially bought matters.Cloud based off its time recording capabilities but over the past couple of months have seen the opportunity tracking being developed. As a company who has very long sales cycles it has been difficult for us to accurate track the cost of sales over what could be a 6-month sales cycle. With the matter.Cloud opportunity tracking we are now able to see with a couple of clicks the cost of sales for each opportunity / client. The fact that matters.Cloud pulls together elements from a CRM and time recording system and has them in one easy to use cloud based solution makes this product an ideal tool for small to medium sized firms to accurately track their opportunities right through to project manage their live projects. > > **Cons**: None yet, any issues or bugs (which are expected when the product is being developed so much) are ironed out and fixed within a couple of days. There are no cons which haven't already been fixed by the matters.Cloud team ----- ### "Excellent Legal Case Management Software\!" — 5.0/5 > **Antonio** | *7 December 2020* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: An extremely simple Case Management System to use even without prior knowledge of how one functions. What's best is that it allows you to set up the system to how you want the information to be presented and tracked without the need to contact the developers for an "expensive" custom made system. > > **Cons**: Not a lot I don't like about it. It's what it says on the tin. > > Brilliant\! We have encountered some early issues with some of the functionalities when we first started using the system. Upon contacting the team, the sorted it out within a couple of days. No fuzz and hassle. What's more, we have had a new requirement for the system which needs to be developed. We discussed this with the developers and literally within a couple of weeks, we have the feature in place at no extra costs. Truly a brilliant team who are dedicated in helping their users\! ----- ### "review" — 4.0/5 > **Wojciech** | *7 March 2022* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: The customer support and the responsiveness of the product developers have been amazing. They have been very co-operative and helpful with the migration as well as with the customization of the program to our needs. > > **Cons**: As a newly developed product, it has some minor drawbacks which we assume will be eliminated as the product progresses and develops. > > We use Matters.Cloud for time recording. ----- ### "Great choice" — 5.0/5 > **Joanna** | *9 March 2022* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: User support of incredibly high standards\! > > **Cons**: I can't find any cons of this software so far. ----- ### "Matters.Cloud review" — 5.0/5 > **Zbyszek** | *4 March 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Matters.Cloud platform is simple, user-friendly, easy-to-use matter management suite that covers document management, matter management, opportunities management, time keeping, automatic billing and much more. A must for small and mid-sized law firms and business organizations. > > **Cons**: Actually have not found any downsides. Aware that the vendor keeps improving the software and adding functionalities and integrations. > > Very good matter management, easy time entry, automatic billing etc. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/99896/matterscloud) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data