7 Top technology trends for 2022

Published on 05/01/2022 by Ojasvini

According to an article by iTWire, “2022 will be a time of extensive activity for many Australian businesses”. It further goes on to emphasize that many technology trends can potentially influence business plans in the coming years. These trends can work uniquely for different organisations. For instance, Company X can benefit from augmented reality, and Company Y might get better results if it focuses on using chatbots. In contrast, Company Z may show good results by combining these two tech trends together.

As per a survey report published by Epicor, “most companies in Australia are using excellent customer service (42.1%) and big data analytics (47.1%) to increase competitiveness”. This study also revealed that businesses in Australia might be facing increased pressure following the impact of the COVID-19 pandemic. Perhaps adopting the right technology trends can benefit such businesses.

Top technology trends for your business for 2022

In this article, we will first discuss what a technology trend is, followed by a list of some of the top technology trends for 2022. We will also talk about the benefits of integrating new technology trends into your business.

What is a technology trend?

A technology trend is any new invention or popular development in the technology sector that can help businesses prepare ideal plans for future growth. The question is, how can these trends impact your business? According to a report published by Gartner, “organizations that adopt and plan for trends will create long-term roadmaps for reliant and sustainable business growth”.

What are the top technology trends for 2022?

To help small to midsize enterprises (SMEs) strategise the best ways to invest in technology, we have given a list of the top software trends for 2022. 

1. Augmented reality (AR) for enhanced real-life experience

According to Gartner, augmented reality is the real-time use of data as sound, graphics, text, and other virtual components are combined with actual real-world objects. AR technology helps create computer-enhanced experiences in gaming, virtual tours, retail, and the tourism industry, among others.

According to a report by Statista, the sales of both AR and virtual reality (VR) headsets are expected to reach over 26 million units per year by 2023, which indicates that this may be a rising trend. Your business may benefit from AR-driven tools in many ways. For instance, if you own a beauty brand, AR technology can help your customers try products (such as lipsticks) online before actually buying them. 

2. Remote work technology for growth in business operations

As per a study by CXC, a measurable increase in productivity has proved that remote working is actually beneficial. As a result, some of the biggest brands worldwide are implementing a permanent work-from-home (WFH) policy. 

The appropriate remote work software could equip employees with the tools required to work from home. Such software can help employees stay connected by providing them with accessibilities such as web conferencing software, cloud space for storing data, project management tools, productivity tracking tools, and time tracking features.  

3. Application of artificial intelligence (AI) in cybersecurity

Artificial intelligence is a technology that involves computers or machines doing things that usually require human intelligence. A good example of AI is the virtual assistant ‘Siri’ used by Apple. 

As per a report published by the Australian Cyber Security Centre (ACSC) —in the financial year 2020–21— it collected more than 67,500 cybercrime reports, an increase of about 13% from the preceding year. With these rising threat reports, the use of AI in cybersecurity can benefit businesses in various ways, such as determining any potential threats, handling a lot of data safely, managing incompatibilities, speeding up response times, and tightening cybersecurity protocols. 

4. Cloud-native development for better security and speed

Cloud-native development is a method to build and optimise apps at a relatively fast pace, while simultaneously upgrading their quality and minimising potential risks. Such cloud-native apps could also help in connecting various new and existing applications together.

According to a report by Cloud Native Computing Foundation (CNCF), “4.7 million cloud-native developers exist around the globe”, which indicates that many businesses might be focusing on the use of cloud-native technologies. Cloud-native technologies can potentially help your business evolve and respond to market changes swiftly. It might also contribute to the remote work culture which has significantly become a key component of business operations during the pandemic. 

5. Mobile business applications for stronger customer links

Mobile applications made explicitly for businesses can help grow brand awareness and enhance user engagement. You can create a specific application for your business using the appropriate app building software

According to a report by Business of Apps —in the year 2020— a major impact of the COVID-19 pandemic was a considerable increase in the demand for certain mobile apps. The report further talks about how there has been an increase in downloads for apps such as Microsoft Teams and Zoom. The use of mobile business applications could benefit SMEs in various ways, such as building a bond with the customers, providing potentially better and faster customer service, reaching higher customer satisfaction, having a platform for user reviews, maintaining customer trust, and generating sales insights. 

6. Chatbots for eliminating potential human errors

Chatbots are a feature of AI that imitate human conversations using text or verbal commands, or both. For example, a chatbot on a banking website can interact with customers, guide them to the right page, and answer their questions. 

According to a report published by Business Insider, more than 45% of Australians have no problem speaking to a chatbot. The report further states that the number of issues resolved via chatbots has increased by three times over the last two years. Chatbots can potentially benefit businesses in many ways, including eliminating possible human errors, cost-saving, dealing with requests swiftly, flexibility in varied business fields, and 24/7 availability. 

7. Sustainability for a positive business environment

Sustainability means creating and maintaining the environment without comprising the existing resources. Sustainability in business would mean positively impacting your social and economic environment.  

As per a survey conducted by Gartner, “of all respondents, 52% say that sustainability transformation is their organisation’s strategic ambition”. The data indicate that more and more businesses are adopting substantiality measures. A few of the many benefits of becoming a sustainable business may include reduced costs, increased productivity, less carbon risk, better finances, waste reduction, increased employee retention, and added employment opportunities. 

What are the benefits of integrating new technology trends?

Some of the ways in which new technology trends can benefit your business are as follows:

Benefits of integrating new technology trends in your business

What’s the key takeaway?

The list of technology trends we have talked about can work uniquely for different industries. Following and adopting the right software trend could ideally help your business grow by solving typical operational problems. SMEs can use this list to stay updated on emerging technology trends and incorporate them into their businesses.

What’s next? Check our software catalogue to find the tool that suits you best.

This article may refer to products, programs or services that are not available in your country, or that may be restricted under the laws or regulations of your country. We suggest that you consult the software provider directly for information regarding product availability and compliance with local laws.

About the author

Content Analyst for Australia. Focusing on insights about software technolgies critical to SMEs. Insipred by growing tech trends and how these help SMEs to grow.

Content Analyst for Australia. Focusing on insights about software technolgies critical to SMEs. Insipred by growing tech trends and how these help SMEs to grow.