Domotz

Pros

Very easy interface, multiple installation options like Ubuntu, Synology and Docker to name a few. Easy setup which allows me to deploy within minutes. Recently deployed three agents to remote locations. The VPN feature allows us to keep full control.
A nice touch - the VPN can be configured to access via custom ports. I have a single box solution for a remote customer that is running a Type 1 Hypervisor and multiple VM's and Containers within. I can access everything via the VPN without any human involvement, which given the locations, is a must.

I also use the Android app for alarms (I can also access remote devices through the VPN from my phone) and this works well. remember to disable battery control on your Android, otherwise alarms can be delayed.

If using SNMP PoE devices, you can power cycle the port on the switch via the web interface or app. It also has great recognition of well known devices and will group them if required. For example, our office has several Samsung Smart TV's as well as Ubiquity network equipment. They have each been grouped which allows for quick access.

Cons

None that hinder my requirements. The map (when using SNMP devices) is quick to populate however, you are unable to modify it's layout or add colour. This would be a nice touch. But this does not discourage my use of the product.

Pros

Very simple
Scalable, even for not so small businesses
Great and quick support

Cons

Limitation for sub-net monitoring (0 in lite plan, 3 in advanced plan, 8 in Premium).

Alternatives Considered

Reasons for Switching to Domotz

Pros

Pro-active notifications of issues and VPN to any device. On-site Agent.

Cons

Slow to load. Alerting can be a little complicated.

Pros

1. Ease of use
2. Great support. I have only used email support and have implemented the support recommendations at my own pace. The support suggestions were spot on.
3. Layout is intuitive and designed well

Cons

1. In application support links would be beneficial
2. Updating of device information could happen quicker. i.e. if you rename a wireless access point it retains the old name until the following day
3. The VPN connection does not work consistently. ( I have not had time to work with support on this. Might be a me issue rather than the software issue.)

Pros

domotz Pro is a great solution for monitoring distant networks. The remote agent infrastructure make the deployment and rollout easy. We especially like the ability to integrate PDUs for switching remote devices on and off and the remote connection capabilities (web, rdp, ssh, custom ports). This enables us to do zero touch deployments of devices that have static IP addresses preconfigured in a different subnet and are shipped directly to the customers.

Cons

Some license limitations such as a limited amount of shared alerts in the "Advanced" subscription plan should be relaxed. Besides that, most monitoring needs can be realised using custom TCP/SNMP queries.

Alternatives Considered

Reasons for Switching to Domotz

Pros

The product is easy to use, has alot of options that i missed by default in other monitoring software. And offers a intuitive dashboard that is easy to navigate.

Cons

If i had to name anything it would probably be the fact that Domotz primarily (as far as i have been able to see) through a cloud portal. I havent been able to find a option yet to only run the software on dedicated hardware without the portal.

Pros

Offers a great, low-cost monitoring option for my role as an MSP. Really love the ability to see basic real time metrics within minutes of installing. Very intuitive UI both on the web and in the app.

Cons

Not really a con, but I would say do your research and understand what Domotz is and is NOT. This can save you from potential headaches down the line.

Alternatives Considered

Reasons for Switching to Domotz

Pros

Domotz is very affordable vs. other tools that want a minimum commitment or charge on a per-device model. Their per-site model is excellent. It seems to pay for itself every month when there's an immediate notification of an IP conflict or we need to quickly bounce into the config of a random device that wasn't documented when onboarding a new client. The Domotz box is an awesome inexpensive solution for client sites without a server to host the agent.

Cons

I haven't found a con so far. There are some MIBs that need updating, but support has been very helpful when we've had questions about Domotz.

Pros

The remote monitoring and management features are top-notch. I can monitor and troubleshoot my network from anywhere.

Cons

The interface could be more user-friendly, and the pricing is on the higher side.

Pros

The ability to monitor and troubleshoot my network and devices remotely has been incredibly convenient. The interface is user-friendly and the customer support is excellent

Cons

The mobile app could use some improvements for smoother navigation. Additionally, the pricing could be more flexible for individual users

Pros

Easy to use interface, comprehensive network monitoring, and great remote access capabilities.

Cons

Occasional connectivity issues and can be a bit pricey for small home networks.

Pros

I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.First, I like the UI very much, it's clear and smooth.Features to be considered:A complete device list with,- much information about the device- ways to connect to- customizable alerts- SNMP monitoring- TCP monitoring- System informationNetwork topology,- very visual- with a well-configured switch, you can know on which port is what deviceRemote connection and VPN to devices.Network performances,- Info- Route analysis- speed test- downtime- alertsAutomatic discovery of new devices on the network,- This way, you know when an unauthorized device joins your network.- You don't have to enter them manually, they are discovered, and you can adapt the info about these devicesNetwork security status, to be permanently aware of the open doors- TCP open port scanner- UPnP port forwarding scannerCustomizable alerts and many integrations.Domotz offers an excellent mobile application.Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind!

Cons

The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases.

Pros

This list is so long about what I like about this product. The best way I can explain is the time it has saved my company and technicians from requiring to roll a truck to a job site for service. We have been able to fix 99% of the things that happen remotely.

Cons

Honestly, there is not anything I have found about this software or product that I dislike.

Pros

Domotz has a very friendly user-interface, it has a web-app and a mobile-app, both offering support for dark mode. It recognizes new devices immediately with sending a push notification to the mobile devices, so that in case of an unauthorized access the necessary steps can be taken. I am using the platform since 2016 and since then it has been continuously being enhanced with new features. Domotz also has a lot of integration into Microsoft Teams, Slack, Wehbooks, Telegram and many others. Even Node-Red has a compoment for Domotz. The Domotz agent can run on multiple platforms like Synology, Qnap, Raspberry Pi, Microsoft or you can simply use the Domotz Box as a hardware appliance. Next to the device list with lots of information being gathered automatically upon device recognition, a network topology is shown, the network performance is constantly measured and there is a wide variety of customs and default alerts that can be defined, next to a lot of different reports, that are available. So Domotz is the best tool, that can be used for all kind of different network monitoring.

Cons

Nothing, Domotz offers all necessary functions for monitoring a network.

Pros

Very quickly spots new devices in the network and also keeps track of
what port in the switch it comes through. And also keeps a good view
of all the devices and tracks status. Also the software is developed
and new smart features and is added on a regular basis.

Cons

So far there is really no things that I dislike. It really works OK
in my opinion. The only thing that I do not like is that they have
removed the "Lite" version so private persons like myself could afford
to use this powerful software. (I have been running the
"Legacy Lite plan" at an affordable level for a private user but you
could not order that any more) However, apart from that and for
businesses I still would recommend this as it is a good software for
sure.

Pros

An indispensable program for administrators or IT technicians,
keeps track of all the company network products in order.
It allows in advance to intervene by the customer in case of failures,
the app is easy and intuitive, allows you to have alerts of what happens in the network in real time!
Forwarding have recently opened to third-party developers this means the possibility of integrating or having many innovations in terms of integration, from the asset software to the hw asset, I am confident that these indispensable functions will soon arrive!
HIGHLY RECOMMENDED!
It was a long time since I was looking for a similar product

Cons

I have not seen any obvious defects, the only improvement I can recommend, to lighten up the old-style PC graphics

Pros

A full-featured monitoring solution with an excellent web and mobile app, the integration with Ubiquiti network kit(including the capability to power cycle PoE devices) and it's VPN capabilities enable you to respond to issues through one unified interface.

API enables integration with other platforms with ease, and the customer service is excellent.

I can't recommend the product highly enough for the enthusiast/prosumer and for professional use

Cons

Very little not to like, whilst on the expensive side for personal / enthusiast usage - you very much get what you pay for.

Pros

I like the ease of use of the application. I installed Domotz on my synology NAS. After registration the agent mapped my network. I also like the quick detection of new devices. And the periotic bandtwith test is perfect to get a grip on my ISP performance.I also like the Android app So i can monitor the network when I am away.

Cons

I do not know if this is my knowledge of the application (did not look at the Faq or contacted support yet), but I can approve ports on the network, but not on host.

Pros

Easy to deploy and understand, affordable for SMB

Cons

If you there is no possibility to install an agent, you need to purchase the Domotz box which is was only available through Amazon in Italy. Also the price has double on this device in the last 6 month.

Pros

The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform.

Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless.

I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...

Cons

Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.

Pros

The ability to remote into any system on our network
Alerts when there are issues
Ability to run in a VM

Cons

Can only scan a /24 network
Monthly Fee :)

Pros

Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved.

Cons

No cons or issues really, everything is working as desired.

Pros

This cost effective little box packs a bunch of features such as active monitoring and notifications, remote connection to network devices, and a easy to read and understand dashboard.

Cons

I use this device to remotely access devices on distant networks and the software currently only allows for a single concurrent session. I would like the ability to open multiple connections in a single session. I would also like to see the company offer an enterprise subscription model and an easier way to manage subscriptions.

Pros

Great alerting and notifications and very easy to set up. The interface is very easy to use and the integration with my Synology made the setup simple.

Cons

The partner integrations are nice but not super useful.

Pros

The simplicity. You plug, connect your account and it just works.

Cons

It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one.
Also, I'd like a way to link location to real locations on a map instead of only have the location of agents on maps.

Pros

Domotz provides 24/7 insight into systems on our client networks, captures network topology details, and gives us the ability to remotely manages switches that previously required a remote session with another onsite system. All of this and more at a price that is extremely competitive with Auvik and others. They have good pricing that gets better as you grow your need.

Cons

The setup of virtualized domotz agents, particularly hyperv, is inconsistent, with it not working at all on the latest hyperv virtual networking without more involved intervention into the linux system domotz is running in.

Alternatives Considered

Reasons for Choosing Domotz

Switched From

Reasons for Switching to Domotz

Pros

Simple setup especially for small networks, relevant notifications on app, site device outage alerts, Android app, network health dashboard, constant development

Cons

STP monitoring doesn't work very well, does not support multiple network monitors on same network for redundancy, does not integrate with Tailscale or Twingate, Network Topology is not accurate, does not support linking sites to see outages across multiple isolated networks, frequent service outages, external port security is not accurate

Alternatives Considered

Reasons for Switching to Domotz

Pros

As a company committed to efficient network management, we have found Domotz to be a great tool for monitoring our customers’ networking environments. Our focus lies in real-time visibility rather than diving into intricate metrics and statistics. Domotz allows us to assess the overall health of our customers' network infrastructures real time and at any time of the day. Onboarding new customers is effortless.

Cons

For customers with multiple locations and extensive VLANs, we find that the existing licensing structure does not always fully accommodate our expectations. These scenarios often necessitate the use of multiple (licensed) agents and/or coping with additional costs to lift the fixed VLAN limitation per agent.

Pros

As an MSP managing multiple unique networks, we sought a robust solution for network and systems monitoring across a large number of environments. Our critical requirement was that the solution be easy to deploy and intuitive, as we have a large number of staff relying on it daily.

Domotz has met our needs exceptionally well. After initiating a proof of concept, it became evident that Domotz would significantly enhance our operational capabilities. The setup was quick and straightforward, allowing us to see immediate improvements in network management and monitoring.

Our interactions with the Domotz team have been consistently positive, especially with the account management department. Their proactive approach in ensuring the software meets our needs, coupled with regular updates on new features, is a testament to their excellent customer service.

The technical support team is responsive and receptive to feedback, which has been instrumental in refining the product. As new features continue to be introduced, we look forward to seeing further enhancements.

Cons

No obvious downsides. We look forward to seeing what new features and functionality are coming in the future.

Alternatives Considered

Reasons for Switching to Domotz

Pros

price/features/mobile app. All of these allow my MSP to manage all of our clients network equipement

Cons

That you have to set up a new client with an agent. Typically I want to build out all my tools prior, I understand why this is, but maybe I could build them in the portal and link an agent when it gets installed.

Alternatives Considered

Reasons for Choosing Domotz

Switched From

Reasons for Switching to Domotz

Pros

I love the one price, and that it links up with Unifi. I also like that it'll monitor iDRAC and other ILO devices.

Cons

Doesn't do cloud, non hybrid systems will without a "Domotz Box". It also only runs SNMP scan every 30 minutes, where we used to 5. Costs start to go up radically as you add features that a lot of other products have built in for their price.

Pros

As an MSP we utilize Domotz to discover and monitor customer infrastructure. Domotz has made it so easy to do this for us. We have a quick deployment that saves us and our customers cost, while providing integration for alerts, ticketing, and monitoring tools. They value their partners and are always willing to engage.

Monitoring Meraki and Unifi networks, switches, firewalls, access points, integrating these monitors into tickets in Autotask.

Cons

We had some troubles with agents per network, but was able to resolve this with the team and we are so happy now.

Alternatives Considered

Reasons for Choosing Domotz

Switched From

Reasons for Switching to Domotz

Pros

Ease of deployment, scan speed, fast interface. Great support.
Really good SNMP support, with predefined settings for many brands/devices.
Flexible alerting.
Many integrations.

Cons

Alerts and monitors must be defined per device. I know they are developing a tag/filter method for applying settings to devices, but it's still not there.

Pros

Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnostic tools than other monitoring platforms and their customer service is fantastic with quick response time.

Cons

Every feature that I've requested in the past has been implemented, so at this point there's nothing I don't like!

Pros

I use Domotz primarily to detect when devices fall off the network, or join the network.

Cons

Sometimes it takes some time for a device to be recognized. But it usually resolves itself.

Pros

Visibility and proactive management of all network equipment

Cons

We would like it to be possible to acknowledge alarms and I wish it had more vendor integrations

Pros

Easy to setup and use. Recovered well after a crash of the VM.

Cons

Needs a lot of hand-holding for initial setup.

Alternatives Considered

Reasons for Switching to Domotz

Pros

The ease of monitoring multiple devices and networks saves me time and headache

Cons

I wish the user interface was a bit more intuitive, and the pricing could be more flexible

Pros

I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.

Cons

Cost just went up 50% in cost, its often VERY slow, the Domotz Boxes are expensive for what they are. With a 50% price increase I think I should be getting more metrics.

Alternatives Considered

Reasons for Switching to Domotz

Pros

Easy remote troubleshooting, monitoring multiple networks, and customizable alerts.

Cons

Occasional connection glitches and device identification errors can be frustrating.

Pros

Quick and simple to set up.
Fast to detect faults or devices dropping offline.
Highly configurable.
Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications.

Cons

It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives.

Pros

Ease of use, templates and prebuilt monitors, reporting.

Cons

Inability to manually adjust network maps (though they said this feature was coming).

Alternatives Considered

Reasons for Switching to Domotz

Pros

ease of deployment and management, reliability.

Cons

I would like to have netflow integration.

Pros

Easy remote access, real-time alerts, and comprehensive network monitoring.

Cons

Interface can be overwhelming at first, and occasional latency in device detection.

Pros

Friendly user interface on all major platforms including a web app. Easy to set up and to use. Remote connection and a fast and good support

Cons

In the long time using domotz I could not find any.

Pros

We love how easy this product is to use and deploy.

Cons

We have not found anything yet that we genuinely dislike.

Pros

Easy & Reliable.Available on every network NAS OS.

Cons

Pricing is a little high.Sorry, nothing technical I dislike

Pros

Low time to value. Setup was quick and easy and the process well thought though. SaaS based solution with the only local installs being the agents.

Cons

Cost could be prohibitive for small organisations or for private use.

Pros

The agent is very simple to configure and this has improved significantly over the years I have been using the product. I seem to recall downloading the software and running install scripts in the early days but current versions can be installed via the SNAP Store for ultimate simplicity and ease of setup. Once installed, a browser is needed to access the agent to configure it to connect to the Domotz cloud.

From then on, everything can be configured and accessed from the Domotz apps, anywhere, anytime.

The Domotz apps on desktop and iPad offer the same views and actions making it very easy to administer networks.

Cons

Sometimes the speed of operations appear to be slower than I would like however taking into account the scale of complexities that go into providing a secure tunnel between networks across the Internet it is a reasonable compromise.

Pros

This platform is super-easy to use: set-up of new sites to be monitored is a as simple as it should be. We can choose whether to use an existing NAS, a Windows or Linux Machie to scan the local network, as well as deploying a very simple hardware provided by Domotz. The service is very reach of functionalities. We do monitor and manage quite complex networks, and Domotz helps us understanding how the network is shaped (Network Topology Map available in Domotz) or exactly which ports of switches are used by which devices. For instance, this helped us when restructuring a network rack for one of our clients. Moreover, we use daily the Remote Connection functionalities, including the VPN on Demand, to access network devices and perform daily or weekly maintenance of them. The integration with Freshservice has been a life-changer: we are notified directly in our Ticketing System when something happens on the networks of our clients. However, we have not explored yet all the possibilities available in Domotz, even because they continue to enrich the offer with a very high pace.

Cons

The integration with some documentation system (including Freshservice) should be enriched, so that it will be easier for our technicians to have all the information in one place. I would also like to see more network devices to be supported to backup their configuration, but I know their team is working on it.