About Lodgify
Lodgify pricing
Lodgify does not have a free version but does offer a free trial. Lodgify paid version starts at USD 20.00/month.
Alternatives to Lodgify
Lodgify Reviews
Feature rating
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Lodgify - because life's too short
Great experience. Very quick and helpful support.
Pros
Very easy to setup and get started. Compared to hosting your own website and administering the software. Lodgify is a great time and effort saver. I really don't know how I managed before!
Cons
Reports are very limited.
The price for the premium version is too high
Reasons for Choosing Lodgify
To save time and project a more professional imageSwitched From
JoomlaReasons for Switching to Lodgify
Lodgify offered a more simple changeoverResponse from Lodgify
Hi Steve, thank you for the kind words about our software and our team. We're glad to hear you've had a great overall experience not only building your website, but with organizing your bookings, too. All the best, The Lodgify Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Our Success with Lodgify
Very positive and professional - from sales, to onboarding, to post-launch to all the support from the team. I want to thank the team for the best combo of holding our hand and pushing us to ensure we transitioned in the timeframes needed.
Pros
We chose Lodgify for it’s multi-channel support, remote lock integration, website builder and mobile phone support — all that was delivered as expected. In addition, the onboarding and post-launch support, as well as customer support has exceeded our expectations!
Cons
There are a few features we hope to seem come more quickly in the roadmap, including support for sms/text messaging (this is how most folks prefer communicating) and some additional options on payment policies. We also would prefer an easier approach to handling phone reservations, as we do have guests who prefer to give us all their info over the phone and have us make it for them, versus online.
Response from Lodgify
Hi Catherine,
We're thrilled to hear about your success with Lodgify! Thank you for highlighting the features that have been instrumental in meeting your needs. It's fantastic to know that these aspects have lived up to your expectations.
We appreciate your feedback on additional features you'd like to see, such as support for SMS/text messaging. Rest assured, we take user feedback seriously, and our team is continuously working to enhance our platform to better serve your needs.
Thank you for choosing Lodgify, and we're excited to continue supporting you as you grow you grow your business. If you have any further suggestions or questions, please feel free to reach out to us anytime.
Best regards,
The Lodgify team
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Great product for rental property
great! really love this product and it's ease of use
Pros
Easy to use, great customer service for rentals
Cons
I wish I could get better end of year reporting/printing capability without having to pay for additional pricing
Response from Lodgify
Hi Cheri!
Thank you so much for your review! We’re delighted to hear that you find Lodgify easy to use and that our customer service has been helpful. We appreciate your feedback about the end-of-year reporting and will definitely take that into consideration as we continue to improve the platform. If you ever have any questions or need assistance, don’t hesitate to reach out!
Best wishes,
The Lodgify Team
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Looks fantastic but Crashes frequently and backend needs improvement
I'd really love it, even without the mobile app if they fixed the default search to allow you to set a minimum and if the website did not crash so often.
Pros
User friendly. It looks great and, when it's working, the site is intuitive and easy for new site visitors to figure out. Searching the calendar is simple so guests can see overall availability. Having a full photo gallery is great- you are not limited with images.
Cons
You can not add custom pages beyond the template that is already there. We connect it to our already existing website so we can lead people to our page that sells gift certificates etc and to our faqs. The website crashes frequently. So far we have been using the website for 8 weeks and in that time we have experienced 4 major crashes (2 on weekends when there is no tech support) that have lasted all day and prevented anyone from being able to book or see our site listings. I'd estimate this has cost us lost revenue from bookings. No small number as our website does. We have reached out to lodgify each time and though nice, they never seem to know what the problem could be and when it works again they just say "well it's working now!"...until the next system fail.
If you have a two night minimum there is no way to make the search default to two nights- it defaults to one night and if someone clicks search it just looks like you have absolutely no availability. for example if they put in July 6th as the check in date then July 7th is automatically entered as the checkout date (even if you have a two night minimum. There is no way to let the people know they have to enter in two dates on the mobile version (where most of our users come from) so many of our users just give up and think we are completely booked all the time. The only place to write that we require two nights is in the site descriptions and we have to go through a paragraph explaining that guests must search for two nights in order to see availability. This might not sound like a big deal but if it automatically defaulted to two nights then we'd see a 20% increase in bookings as people would not give up before reading the site descriptions. People might want to only pay for one night, but they would book for two if they realized there was a two night minimum.
They also lied to us when we signed up in order to get our payment and assured us that there would be a mobile app within a week of when we signed up. We let the sales agent know this was very important to us and she guaranteed it. When I contacted someone a month later asking about the status of their mobile app the person I spoke to said he had no knowledge of any mobile app and there were no plans for one and tried to tell me I had misunderstood (nope- had it in writing over an email).
- Industry: Hospitality
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Low volume user
Has been very good for my small amount of properties. I think it could be better if I upgraded with more automations, reports, etc, however with only 3 properties don’t know that the additional features are worth it to me.
Pros
Calendar syncing, website development, guest messaging, pricing options
Cons
Doesn’t work uniformly with each platform is Airbnb vs Vrbo
Alternatives Considered
GuestyReasons for Switching to Lodgify
Lodgify was lower cost for small number of rental properties.Response from Lodgify
Hi Michelle!
Thank you for sharing your experience with Lodgify! We’re glad to hear that features like calendar syncing, website development, and guest messaging have been beneficial for managing your properties. We understand that as a low-volume user, you’re weighing the value of additional features, and we appreciate your feedback on platform compatibility. If you have any questions or ever decide to explore upgrades, we’re here to help!
Best wishes,
The Lodgify Team